Exploring Unique Jobs at Universal Destinations & Experiences

Discover the diverse & exciting career paths at Universal Destinations and Experiences. From park operations to creative design, explore unique roles & find your dream job.

October 30, 2024

Across five global theme parks – Universal Orlando Resort, Universal Studios Hollywood, Universal Studios Japan, Universal Studios Singapore and Universal Beijing Resort – the Universal Destinations & Experiences team welcomes millions of guests each year. Even at that scale, each part of the guest experience is thoughtfully designed and executed, from world-class culinary offerings to the immersive retail spaces and creative team member wardrobes. Encouraging everyone to show up as their authentic selves each day ensures that the workplace remains inclusive, allowing team members to demonstrate their passions and provide impeccable service for guests. Learn more about some of the unique roles within Universal Destinations & Experiences below.

Facilities Management

Anita has a unique job as a Manager on the Facilities Management team. Her day-to-day includes choosing furniture, space allocation and design elements for areas around the theme parks.

Since 2022, Anita and her team have played an integral role in designing and planning the new Team Member Administration Building at Universal Epic Universe. This campus building will house departments like Wardrobe, Team Member Dining, AskHR Services, TeamCare, U-Stop and ID Processing.

Anita thinks there’s so much that team members will love about the new building. But her favorite part of this project? “[Seeing] all the teams getting to work closely together to create Epic Universe.”

Merchandise and Retail

Meet Morgan, who started her Universal Orlando team member journey in 2022 as a Merchandise Associate at CityWalk’s Universal Studios Store.

Now, Morgan is a Merchandise Area Trainer at the newly opened Universal Epic Universe Preview Center, where she spends her days building guests’ excitement for the new park.

It was so much fun to help open the Preview Center and learn about what’s to come at Epic Universe. I still get excited every time I come into work. I just stand in the store sometimes and think, ‘Wow, I’m a part of something really cool,’

— Morgan, Merchandise Associate

Universal Creative

Anthony, Senior Show Set Designer, transforms initial sketches into breathtaking 3D realities, ensuring guests are immersed in a world beyond their wildest dreams.

During his seven years at Universal Creative, Anthony brings The Wizarding World of Harry Potter™ to life, from sketching scenic sets to leading designs, including a Butterbeer™ cart that captured the hearts of fans in Beijing, to now working on the newest installment, The Wizarding World of Harry Potter™ – Ministry of Magic™ in Epic Universe.

I'm excited for guests to experience The Wizarding World of Harry Potter™ magic at Epic Universe. I'm fortunate that every day gives me the chance to be creative with an extraordinary IP and work with such a talented team to take the magic from the movies and bring it to life.

— Anthony, Senior Show Set Designer

Krista, Associate Interactive Designer for Universal Creative, helped mocked up this elaborate design for King Harold’s Swamp Symphony in DreamWorks Land in a massive warehouse.

Hop on over to King Harold’s Swamp Symphony in DreamWorks Land to take a look behind the design.

Parking and Transportation

As a Yacht Captain with Parking and Transportation, Luis has the important task of safely transporting guests between the Universal Orlando Resort hotels and Universal CityWalk – all while putting smiles on their faces.

Now, Luis and his fellow Captains are inspiring future generations of Universal Orlando Team Members with the Junior Yacht Captain program.

Life at Universal: Explore All Careers at Universal Destinations and Experiences

Fostering an environment of inclusion, diversity and growth, team members at Universal Destinations and Experiences get the chance to work with people around the world to help create special memories for guests.

Explore all careers at Universal Destinations and Experiences HERE.